IGREENBIO transports its products via express or common carriers. For samples and smaller orders, we use express companies. In this case, plants are packaged in our custom designed transport boxes. For larger orders, our plants are placed on a custom built pallet with wooden racks, which are shrink-wrapped. These pallets can be reused in your nursery or garden centre. Call your order in advance and it will be assembled and ready to load. Our hours of operation are 8:30am to 5:30pm.
IGREENBIO takes great care to ensure that all nursery stock is in good condition upon leaving our nursery. Claims for any cause must be made in writing within 10 days of receipt of goods. IGREENBIO will not consider any claim after stock has been processed, improperly stored, planted, or otherwise treated, modified or used in any way. Claims for loses while goods are in transit must be filed directly with the carrier. A credit note, which can be used for your next purchase with IGREENBIO, will be issued for legitimate claims.